SX3 Document Library

SX3 Document Library2023-07-27T15:38:30+00:00

SX3 Company Documents

Introducing SX3
An overview of SX3 Business Proposition

SX3 Credentials Pack – A detailed view of the SX3 business with clients and testimonials.

SX3’s FSQS Accreditation

General Interest

Whiplash Reforms – 10 Months On
by Adrian Gilbert and Bill Guthrie

Sustainable Solutions Need to be Built on Solid Foundations – Quality Data is the “Holy Grail”  (Video)

Lessons from 35 Years in Claims.

by Adrian Gilbert

Claims Insight – Focus on Taxi Claims
by Steve Bilham & Phil Rawlings

In a Motor Insurance Claim Scenario, “Vehicle vs Livestock” Who Wins?
by David Miles, SX3 Associate

Claims Audit – Expert Witness Evidence in High Court Action
by Adrain Gilbert


Case Studies

Is Peer Review of In-House Audit Processes sufficient?  How an external audit improved both audit outcome and the process going forward.

How SX3 Delivered a Rapid Response to Due Diligence Needs.

The Immediate and Longer Term Benefit of External Insight to Your Internal Audit.

The Value of an Expert Review of Credit Hire Protocols.

Complaint handling audit – digging beneath reporting data to understand how to improve complaint handling at a TPA.

Claims Handling Performance – Auditing a Claims TPA – Resolving a Stalemate Situation.

Auditing Hard and Soft Claims Leakage, Third Party expertise pays immediate and long term benefits.

In-house auditing can be cost effective, however, additional value may be found using an independent expertise.

Quantifying the Impact of Change.

Audit Insights

Auditing Claims Leakage – the Added Value of Using Experts Who are Independent.

Digging Beneath Reporting Data.

How External Audit Can Resolve a Stalemate Situation.

Other Audit

Guidance Note – Leakage Audit FAQs.

GDPR – SX3 Brochure.


Case Studies

Keeping the Client in Control Throughout the Change Process.

Supporting Internal Auditors with Claims Expertise Helps When External Audit Comes.

Supply Chain Tender – RFI and RFP Process Management.

M&A – Supplier Services – Facilitating Sale of the Business.

Claims Marketplace Insights Driving Development Strategy.

Claims Strategy Workshop – Bringing External Experts to an Internal Project.

Insights into Claims Consultancy

Who is Liable When AI is Providing Professional Advice?

Is the Professional Gig Economy an Opportunity or a Threat for Claims Businesses?

Is the Gig Economy a Threat to Your Claims Career?

Managing Sensitive Senior Insurance Claims Recruitment.


Case Studies

Managing Sensitive Senior Insurance Claims Recruitment.

Delivering Experienced Candidates for Senior Interim placements in the Insurance Claims Marketplace.

For Individuals Considering Life as a Consultant

Facing redundancy or contemplating a career change? Some tips for claims professionals. by Adrian Gilbert

Does IR35 see claims consultants heading for the street?

Laura Phillips finding work/life balance as an independent consultant.

Lorraine Bussey, Head of Audit, reviews six months with SX3.

Phil Rawlings – Life as an Associate of SX3.