Strategic Development

Every time the law changes there are savings to be had or extra losses to be suffered depending on how prepared you are.

We make sure your claims department or TPA is ready to cope and capitalise on every change.

We do this by:

  • Horizon scanning
  • Providing executive summary to identify the key issues and quantify the potential impact
  • Identifying and implementing people and process changes required
  • Long term plan development

Research Services

We also provide proactive input on claims market developments or take on specific research projects on your behalf by getting views from peers and competitors in your marketplace, engagement with market bodies, customer service reviews and searching for examples of innovation. We support in house management with the above or perform the full service in the absence of management capability.

Research services:

  • Reviewing consultation papers
  • Gathering feedback from industry sources
  • Preparing responses to consultation papers
  • Lobbying support

For an Insurer – We reviewed the Jackson consultation papers, provided a précis of the key points in plain English along with impact assessments. We consulted with stakeholders within the insurer for feedback then prepared the insurer’s response to the consultation which included a sense check with a legal advisor.