A defendant law firm wanted help with a tender it was preparing to submit. SX3 set out an insurer’s perspective on what they want to see from the supplier in their tender. We also researched the insurer involved to understand their company culture and claims handling philosophy, then provided challenges to the draft tender to develop and enhance the supplier proposal.
A Top 5 claimant law firm wanted to implement a new litigation strategy. SX3 engaged with senior claims managers across the market and mapped their appetite to work more closely with the law firm. From the mapping exercise, we outlined a strategy that led to a range of processes being introduced that will reduce friction and lifecycle of claims for both the law firm and the insurers.
An investigation company enlisted our help to develop a new service product. The service provider wanted to diversify its range of services. SX3 consulted with existing and potential new customers to identify current needs. From that, we developed a new claims handling service, identified the resource to deliver the service and a pricing menu.
A niche defendant law firm wanted to identify and engage with insurers that would represent a close fit for the nature of services the law firm provided and thereby widen their insurer client base. This was not business development on a mass scale – this was a targeted piece of work, looking at a small group of potential clients with similar operational and litigation approaches. As well as finding new clients, we helped the client develop their marketing material.
The owner of a specialist service provider was looking to sell on their business. SX3 reviewed the service in question, identified its USPs and, whilst maintaining strict confidentiality, found 3 high quality interested purchasers.